Deleting old computer

Mark ID: 1138 Posts: 7
02 Oct 2012 03:51 PM

I had to install windows 7 on a partition that already had windows 7 so of course I had to reinstall charity and all programs and games too.But now I have 2 computers under "my computers" category.How do I delete the old one? 

 

Also next to the old computer there is a windows icon but next to the current computer there is a question mark icon, why is that?

Jonathan Brier ID: 159 Posts: 112
03 Oct 2012 04:25 AM

Hi Mark,

No need to delete the other computer listed these can be merged.  I will have to double check if this automatic or manual.  If not, we can flag and merge them.  

The question mark should change to a Windows icon after results are returned.  The question is a place holder in the beginning after initial atachment.

Let us know if it does not clear up a week after your results begin appearing as credits for the new install.

Mark ID: 1138 Posts: 7
03 Oct 2012 07:45 AM

OK, I'll post in a week, tasks run as normal but for new computer "work ratio" is 0.0% while for the old one it's "100%". I guess this is not relevant yet.

Jonathan Brier ID: 159 Posts: 112
03 Oct 2012 01:16 PM

What is the last activity reading for both computers?  If the old computer is showing the last activity being newer than the new computer my guess one of the projects is not detecting and merging the computers appropriatly.  Either way this can be easily fixed.

Mark ID: 1138 Posts: 7
03 Oct 2012 07:32 PM

Mark ID: 1138 Posts: 7
03 Oct 2012 07:37 PM

Everything looks fine so far, the question mark is gone and the work ratio is getting divided...