Even though my charity engine has been running on and off throughout the week, the number of points in my accounts has not updated at all since 6 or 7 days ago... what's up with that?
Some projects were shuffled around last week and caused a disconnect in your stats. If you force your desktop software to sync with Charity Engine (under the Tools menu; if you don't see the Tools menu in the desktop software, go to View -> Advanced view first), it should fix your stats.
Thanks for the advice, I let them synchronize but that doesn't seem to have solved the issue. While the 'last activity' time stamp did update, my amount of points did not (and it has been over 48 hours by now since I sync'ed). Anything else I could/need to try?
Seems there may be a completely separate issue as well, some unexpected behavior in resource sharing between projects. Do you have Tasks listed and running in your desktop software?
Also, your event log under the Advanced menu could hold a clue. Are there any errors in there or lines about "Not requesting tasks"?
Even though my charity engine has been running on and off throughout the week, the number of points in my accounts has not updated at all since 6 or 7 days ago... what's up with that?
Some projects were shuffled around last week and caused a disconnect in your stats. If you force your desktop software to sync with Charity Engine (under the Tools menu; if you don't see the Tools menu in the desktop software, go to View -> Advanced view first), it should fix your stats.
See if that takes care of it for you.
Thanks for the advice, I let them synchronize but that doesn't seem to have solved the issue. While the 'last activity' time stamp did update, my amount of points did not (and it has been over 48 hours by now since I sync'ed). Anything else I could/need to try?
Seems there may be a completely separate issue as well, some unexpected behavior in resource sharing between projects. Do you have Tasks listed and running in your desktop software?
Also, your event log under the Advanced menu could hold a clue. Are there any errors in there or lines about "Not requesting tasks"?