Hi, I've been running CE for a few weeks now and can see from the engine that I've done 1,174 bits of work - but I have no points on my web Dashboard. Any thoughts?
Rob, we found an issue where points from public research projects are showing up, but points from Charity Engine's internal work processing project were not. This has been fixed starting today and all backlogged points have been applied.
However, the drawing period just came to a close a couple of days ago, so these points will count toward the next drawing. Apologies for the confusion, and thank you for checking in on it so that we were able to find and fix the problem!
Hi, I've been running CE for a few weeks now and can see from the engine that I've done 1,174 bits of work - but I have no points on my web Dashboard. Any thoughts?
Rob, we found an issue where points from public research projects are showing up, but points from Charity Engine's internal work processing project were not. This has been fixed starting today and all backlogged points have been applied.
However, the drawing period just came to a close a couple of days ago, so these points will count toward the next drawing. Apologies for the confusion, and thank you for checking in on it so that we were able to find and fix the problem!
Great, thanks Tristan.
interesting information